Privacy
This policy applies to Raizia websites, applications, communications, and related services that link to it. It does not cover websites, data providers, agents, brokers, payment processors, map providers, analytics providers, or other third parties that operate under their own policies.
Raizia is designed for property intelligence and discovery. We use public records, listing observations, user-submitted information, and technical data to run and improve the service.
We may collect information you provide directly, information generated as you use the service, and information from public or commercial sources.
We use information to operate, secure, personalize, analyze, and improve Raizia. We may also use it to communicate with you, process property submissions, route inquiries, maintain accounts, debug the platform, prevent abuse, comply with law, enforce our terms, and develop new property intelligence features.
We may combine public records, listing observations, user activity, and derived signals to improve search relevance, map results, property context, quality controls, and administrative workflows.
We may receive information from you, your device, public agencies, listing sources, real estate professionals, service providers, analytics tools, advertising tools if enabled, data vendors, and other people who submit property or support information to Raizia.
We may share information with service providers that host, secure, analyze, index, email, monitor, or support the platform. We may share inquiry or listing information with real estate professionals, owners, managers, or partners when you ask us to contact them or submit a property for review.
We may also share information to comply with law, protect rights and safety, investigate misuse, complete a financing, merger, acquisition, or sale of assets, or with your direction or consent. We may share aggregated, de-identified, or public property information in ways that do not reasonably identify you.
Raizia and our providers may use cookies, pixels, local storage, logs, and similar technologies to keep the service working, remember preferences, measure performance, understand usage, prevent fraud, and, if enabled, support advertising or retargeting.
You can control cookies through your browser settings. Some privacy laws may treat certain analytics or advertising disclosures as a sale, sharing, or targeted advertising. Where required, you may contact us at hello@raizia.co to opt out of those uses. If we implement a dedicated preference center or Global Privacy Control signal support, we will honor it where required by applicable law.
We keep personal information for as long as reasonably needed for the purposes described in this policy, including to provide the service, maintain records, resolve disputes, improve security, comply with legal obligations, and enforce our agreements.
We use administrative, technical, and organizational safeguards designed to protect information. No internet or storage system is perfectly secure, so we cannot guarantee absolute security.
Depending on where you live, including in states such as California, Colorado, Connecticut, Virginia, Utah, and other states with consumer privacy laws, you may have rights to know or confirm whether we process your personal information, access it, correct it, delete it, receive a portable copy, opt out of sale, sharing, targeted advertising, or certain profiling, limit certain sensitive information uses, and appeal a denied request.
We do not knowingly sell personal information for money. If our use of analytics or advertising tools is considered a sale, sharing, or targeted advertising under a state law, you can ask us to opt you out by emailing hello@raizia.co with the subject line "Privacy Request." We will verify and respond to requests as required by applicable law. We will not discriminate against you for exercising privacy rights.
Over the last 12 months, we may have collected the categories listed above, including identifiers, customer records information, commercial information, internet or network activity, geolocation approximations, professional or property-related information, user-generated content, and inferences from service activity. We collect these categories from the sources described above and use and disclose them for the business and commercial purposes described in this policy.
We may disclose those categories to service providers, contractors, analytics providers, advertising partners if enabled, real estate professionals or partners when you request a connection, legal or safety recipients, and business transaction recipients. We do not knowingly sell or share personal information of children under 16.
Raizia is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact hello@raizia.co and we will take appropriate steps to delete it.
If you use Raizia from outside the United States, your information may be processed in the United States, Colombia, or other countries where we or our providers operate. Those countries may have privacy laws that differ from the laws where you live.
We may update this policy as the service changes. The effective date above shows when this policy was last updated. Questions, privacy requests, and accessibility requests can be sent to hello@raizia.co.