Pricing and payment questions

Before you pay

The listing pricing page explains the current price and monthly terms. Preparing a listing is free. For a new paid listing, payment starts the first month and sends the property for review; the listing becomes public after approval.

Each new listing has its own subscription, which renews monthly unless canceled. Review the total and renewal terms in checkout before confirming. The Terms of use provide the broader service conditions.

Manage payment details or stop renewal

1. Open My listings and find the property associated with the charge. Check the billing status on that listing.
2. Choose Manage subscription / cancel to open the payment provider’s portal. From there, you can update the card, view invoices or cancel the next renewal.
3. Confirm the cancellation in that portal. The paid period remains available subject to approval and availability requirements. Cancellation stops the next renewal; taking a listing off the website is a separate visibility action.

Ask about an unexpected charge

Contact our team with the account email, listing link, charge date and amount, plus an invoice reference if you have one. Explain whether you need help identifying the charge, fixing a payment or requesting a refund. Do not send your password or full card number.