Request account deletion

Before you request deletion

Deletion removes your profile, uploaded listings, photos, videos, saved homes, alerts and messages. Once completed, it is permanent. Save any information you need before continuing.

If your goal is to stop alerts or hide your professional profile, you can instead change Alerts or My Profile. Those actions keep your account available.

Send and track a request

1. Open the deletion request page. Sign in and check the displayed account email so you know which account the request applies to.
2. Read the explanation, confirm that you understand the effect, and submit the request. Our team reviews and completes requests within 7 days; sending the request does not immediately delete the account.
3. Return to the request page to see the pending state. You can cancel before deletion begins. We email you when the deletion is complete.

Billing, retained records, and another way to request

Subscriptions are canceled when deletion is carried out. If a renewal is approaching, use Manage subscription / cancel in My listings to stop it sooner. See payment help for instructions.

The privacy policy’s deletion section explains how to request deletion by email, including after uninstalling the app. It also explains that some records may be retained for legal, security or fraud-prevention reasons. Do not send your password.